Email to Order

Email to Order

C. Steinweg, global ports & logistics group

C. Steinweg, global ports & logistics group

Order desk and planning teams handling high email volumes

Suppliers send confirmations, changes and updates by email in every format imaginable. All of it gets retyped into the ERP by hand: slow, error-prone, and impossible to scale as volumes grow.

Suppliers send confirmations, changes and updates by email in every format imaginable. All of it gets retyped into the ERP by hand: slow, error-prone, and impossible to scale as volumes grow.

Results

Live in production

Running at the first department, the proven basis for controlled scale-up

No manual retyping

Order data goes from inbox to ERP without rework, and validation catches errors before they land

Scales per department

A one-week rollout per department, from onboarding to go-live

The approach

1. Automatic reading

AI reads incoming supplier mail and extracts the order data, using company-specific context to handle each supplier's format.

2. Human validation

Staff check the extracted values before anything moves, so people stay in control.

3. ERP integration

Validated data flows straight into the ERP. Live at the first department, with a proven rollout playbook of one week per department.